According to the Terms and Conditions, the client must request the cancellation of the service via email, we will need information such as:

1. Name last Name
2. Email
3. voucher number
4. Copy of payment
5. Cell phone number

Please, before requesting the cancellation, take into account the following:

1. - Cancellation is non-refundable.
2. - We can postpone your date if you notify us at least 12 hours before the service.
3. - And that your next reservation is not older than 6 months